Terms of service

Terms of Service

Welcome to YourMusk. These Terms of Service (“Terms”) govern your use of our website https://yourmusk.co.uk and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms.

SECTION 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

SECTION 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

SECTION 3 – Product Information & Accuracy

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours or details will be completely accurate.

All product descriptions, prices, and availability are subject to change at any time without notice.

SECTION 4 – Pricing & Payments

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

We reserve the right to modify prices or discontinue products at any time without notice.

We are not liable for price changes, suspensions, or discontinuations of any product or service.

SECTION 5 – Orders & Billing

We reserve the right to refuse or cancel any order placed with us. This may include orders that appear fraudulent or violate these Terms.

You agree to provide current, complete, and accurate purchase and account information for all orders.

SECTION 6 – Shipping & Delivery

Shipping is currently available within the UK mainland only.

Delivery charges and timelines are outlined in our Shipping Policy. Delivery times may vary due to location or unforeseen circumstances.

We are not responsible for delays caused by courier services.

SECTION 7 – Returns & Refunds

Our Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

Due to hygiene reasons, opened or used products such as perfumes, oils, bakhoor, candles, and air fresheners are non-returnable unless faulty.

SECTION 8 – Accuracy of Information

Occasionally there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct these errors and to cancel orders if any information is inaccurate.

SECTION 9 – Third-Party Links

Our website may contain links to third-party websites. We are not responsible for examining or evaluating their content and do not warrant their accuracy.

We are not liable for any harm or damages related to third-party websites or services.

SECTION 10 – Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To transmit malicious code or viruses

  • To harass, abuse, or discriminate

Violation of these Terms may result in termination of access to our services.

SECTION 11 – Limitation of Liability

YourMusk shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or services, to the fullest extent permitted by law.

SECTION 12 – Indemnification

You agree to indemnify and hold harmless YourMusk from any claim or demand arising out of your breach of these Terms or violation of any law.

SECTION 13 – Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 14 – Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon being posted on the website.

SECTION 15 – Contact Information

For questions regarding these Terms, please contact us:

Email: info@yourmusk.co.uk
Phone: (+44) 745 456 1556

Address:
5A St Thomas Rd
Belvedere
DA17 6AG
United Kingdom